Mike

Chatbots and Customer Service

Improve Customer Service and Retention with a Chatbot

Have you ever had a customer service issue with a company? Imagine how much less frustrating it would be if the company could resolve your problem without having to go through an endless phone tree of options. It’s time for companies to adopt chatbots! Chatbots are virtual assistants who help customers get answers and make …

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Libby Robinson

TTA09: Libby Robinson

Mike is joined by Libby Robinson to discuss Backfeed app. Who is Libby Robinson? Libby Robinson, is the Managing Partner of Integral, an award-winning leadership, executive coaching and advisory company working with Fortune 1000 companies globally. A former Wall Street Banker, aerospace engineer and National Champion Equestrian, Libby has worked for 26 years with senior …

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