Our client (who wishes to remain anonymous for competitive reasons) hired us to manage their team of 10 IT professionals. They had 3 network engineers, 3 developers, and a business analyst. They were spending a huge amount of money on their custom software each month. Their network engineers were busy troubleshooting issues the software caused on their network. We fixed all that for them!
We did a thorough review of the processes that were in place and then made some small tweaks. We took the entire team and began daily stand up style meetings where we delved into their work. This quickly revealed some flaws in their workflow. We also eliminated their need to have a non-technical manager of their marketing department oversee their projects. This person was able to devote their full attention to their marketing responsibilities. This amounted to an immediate savings of $22,752 due to the person no longer needing to devote half their work hours to project management.
They also saw projects getting completed on time. Projects no longer rolled out filled with issues that needed to be resolved. By ensuring that all projects were thoroughly tested before being released for use, we saved them even more time and money with their staff who would have to troubleshoot these issues.
The stability of their new system leads to a massive increase in revenue that continued for many years until they eventually sold their business to a larger company.
